01-03-2024 08:32 AM
My credit card expires end of month. I have a new one with same number, obviously a different expiry date & new CVV, but when I try to update it in my account, it says ‘unavailable at this time’. I have been trying for days I thought this process should be easy!
01-03-2024 08:40 AM
Thank you!
01-03-2024 08:38 AM
Thank you so much, I have been trying to find a link to contact a CSA for so long!
01-03-2024 08:35 AM
@BrianDickinson seems there an issues with updating credit card info . I would suggest waiting a full hour and try again incognito mode private mode or try from the app instead . But if you are in a hurry you can buy payment vouchers and load them *611 . You can also get support to help you aswell
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-03-2024 08:33 AM
@BrianDickinson Contact customer service at the link below. They should be able to help you out:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437