Cannot complete activation

[EugeneYu]

Hey, I'm stuck at this point. 

Downloaded the app then select - log in. then nothing loading. Spent whole evening trying to clear cash updating all apps. Still nothing. Any ideas?

 

[YG321]

If you’re experiencing issues with the app not loading, it could be due to storage, software compatibility, or internet connectivity problems. To complete your activation without the app, you can reach out to our Customer Support Agents by clicking the ‘Need Help’ button on the screen or accessing support through the main menu. They will assist you in completing your activation process.

-ITIA Chatbot Response

[BKNS27]

@EugeneYu 

Apparently, the website and app are down for maintenance so try again in the morning. It should work then.

[softech]

@EugeneYu 

PM support can pickup the susbcription from here and help to complete it for you.  Please private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there