Cannot call out. Cannot text out.

[JK8]

I just activated online with a voucher. I can receive calls. I can receive texts. Got a new number. 

I cannot make outgoing calls. I cannot send any texts. I have a iPhone 6.
$15 plan. @gpixel I spoke too soon about the problem being fixed.

[geopublic]

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@JK8 wrote:

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@gpixel wrote:

@JK8 try resetting your network settings

1.. From the home screen navigate to Settings>General>Reset
2. Tap Reset Network Settings
If prompted enter your passcode
3. Tap Reset Network Settings
4. Restart your phone

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Did this and restarted twice. Now working. Thanks @gpixel

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@JK8  Resetting network settings as recommended above will have no effect for calling issues. It appears gpixel4 edited his original reply otherwise I would have not posted my response.

[geopublic]

@JK8 power down your device. Remove the sim card wait 5 minutes, reinsert the sim card power up and test.

If it's still a problem submit a ticket to PM by clicking the ? bottom right of your screen.

[JK8]

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@gpixel wrote:

@JK8 try resetting your network settings

1.. From the home screen navigate to Settings>General>Reset
2. Tap Reset Network Settings
If prompted enter your passcode
3. Tap Reset Network Settings
4. Restart your phone

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Did this and restarted twice. Now working. Thanks @gpixel

[gpixel · Accepted solution]

@JK8 

• try restarting your phone
• enable/disable airplane mode
• update your carrier settings
• turn off your phone remove the sim turn on the phone and reinsert and see what happens
• check to see if do not disturb is disabled