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Cannot call on my cell phone

dixont
Good Citizen / Bon Citoyen

My account is current. I have not been able to call out from my cell phone all day.

3 REPLIES 3

dixont
Good Citizen / Bon Citoyen

Thank you for reaching out. I have rectified the issue. 😁

Handy1
Mayor / Maire

@dixont  check 

Outage map in your area:

https://istheservicedowncanada.com/

also could be the phone you have if it’s not in the voLTE white list that’s public mobile supports what’s phone you have ?

slusagm
Mayor / Maire

What phone do you have? Are you in Manitoba?

Try Reboot phone and Reset network settings

And check Active Outage
https://www.telus.com/en/ab/outages

 

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