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Cannot call St. CROIX

OldnRusty1
Good Citizen / Bon Citoyen

I have been awarded 500 International calling minutes as a Christmas bonus each of the past few years. They have not been used and I have many left. I just made a call to a 340 area code to call St. CROIX in the US Virgin Islands and it will not complete the call. Any idea why this is? And how can I call there using my phone?

2 REPLIES 2

hairbag1
Mayor / Maire

@OldnRusty1 

I just tried calling a coupla pizza joints in St Croix from my home in BC. The calls won't complete for me either.

added...

that's strange as I tried calling Pizza Hut in St Croix using my US TextNow number and the call went through.

hTideGnow
Mayor / Maire

hi @OldnRusty1 I think thr LD Addon covers US Virgin islands, but better to check with PM support 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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