Cannot access plan details

[thegovao]

Logged into account ok but when click on plan details get:

Oh no!

It looks like something went wrong, but don't panic

Logout and then log back in again to continue. Or return to the Login Page

Tried logging in and out several times - no joy. Can access other functions.

[pkaraa]

Clear cookies and cache and normal mode should work too. 

[thegovao]

Thanks folks.

Was using Firefox - tried its private mode and worked -- still not working in normal mode

Got edge to work in private mode as well.

[Meow]

Try to use different browser. I get the same if I use current (old version) browser and have to power up either Edge or Chrome (on PM).

[BeachNBeer]

@thegovao Try clearing history/cookie cache and then opening an incognito browser

[softech · Accepted solution]

@thegovao 

It could be just a browser issue

Try to do the following:

1. Clear cache, then close all the browser windows and relaunch

2. Try on another browser (Edge/Chrome/Firefox)

3. Try Incognito mode or inPrivate Mode

4. Try on another machine or phone