Cannot access my account

[Mik--01]

New to public mobile
do not have phone number assigned to the account yet
it looks like my contact phone number went in wrong

[hTideGnow · Accepted solution]

HI @Mik--01 

there is porting support hotline you can call and make the correction.  I am sending you the phone number to your Community inbox, check and call them

[hairbag1]

@Mik--01 

can you select a new number temporarily. You can port the number to your new account once the new account is up and running.

[Mik--01]

Yes I was charged for opening the account
I was going to transfer at landline to public mobile and incorrectly keyed in my phone number so I could not get the code so it keeps sending the code to the wrong phone number

[hairbag1]

@Mik--01 

how far along the activation process did you get ? Did you try to activate using the required PM app ? Were you charged $$ yet ?