Cannot Receive SMS msg

[SherryDai]

I forgot to answer Yes to my previous vender’s message of transferring number. Now I cannot receive any message. What should I do?

[slusagm]

Can you receive incoming calls?

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

[samsunga31]

You should contact a customer service agent and ask them to resend the request via this link. OR, you can just contact your old provider and get them to manually accept. That would be much faster.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437