Cannot Get Any Support

[Buszaj]

I need some HUMAN support to log into my account and cancel a subscription. I'm not able to log into the app via phone as the eSIM was purchased for a friend and they are no longer here.

I cannot create a service ticket due to issues with the website

I cannot send a private message to support due to issues with the website

[Buszaj]

Thank you very much, I've used that link to send a message to the CS_Agent

[hTideGnow]

HI @Buszaj 

no worries, support can help.  Message them and ask them to remove the credit card 

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage       

[Handy1]

@Buszaj get support to remove credit card on file right away to ensure you won’t be charged again 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage