Cancelling

[Bdavis_89]

Hello, I’m moving to the UK at the end of this month, is there a way to cancel your plan in advance? I’ve read online that you just remove your payment? That seems weird so wanted to see if anyone can advise. 
Thanks 

[hTideGnow]

and @Bdavis_89 , are you on the new rewards Public Points?

[hairbag1]

@Bdavis_89 

you might wanna message the Customer Support group to remove your credit card info from your file. Then, when your current plan expires...Autopay won't occur and your account will eventually deactivate completely.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@Bdavis_89 

since you don't need the service at all, so, just turn off the auto payment option

•  Login to My Account, go to Payment page, click Manage Subscription, then turn off the Subscribed toggle.
  (or direct link: https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription)

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

[SourDude1234]

Hi @Bdavis_89 
If you have autopay, disable autopay in your account and just do not pay your bill. It will be automatically cancelled.

[hTideGnow]

@Bdavis_89 

yes, you will just need to login My Account to remove the Autopay option.  Login My Account, Profile, Manage Subscription and disable Subscribed there