@robaroh : You don't need to contact anybody. This place is a prepaid service. If you don't pay, it stops. So stop paying. Then after 3 months the account will drop off the rolls.
you have to remove Autopay and that account will still working until that payment end and after that is stop service working, and then after 90 days is that account will permanently closed. or if you need ASAP To closed you have to Contact Customer Support Agent byCS_Agent,
Here’s How To Contact Customer Support Agent by CS_Agent,
you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,
Customer Support Agent by CS_Agent, will Response to your inbox by private message
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Monday to Sunday: 6 AM to 10 PM EST
Check your private message inbox (click on the envelope top right of your screen)
@robarohIf it's a important phone number, you can switch carriers while keeping your number. If it's not a important number or a secondary number, you can take off your credit card number if you want, and if you want to reactivate the account, just load your prepaid balance anytime within 90 days of suspension otherwise you'll lose the number.
@robaroh , remove auto pay and credit card from the account and the account will close 90 days after it goes into suspension. If you want to keep the phone number, then you should port out the number to the new service and that automatically close the account.
Please how can I cancel my account with public mobile?
@robaroh Remove any payment card on file in self serve and 90 days after non payment your account will deactivate and number will be lost too. Otherwise porting out your number to another provider will close out your account too. Still remove any payment card before losing access to your account.
