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KeeganM1
Great Neighbour / Super Voisin

I need to cancel my account. I need to get off pre authorized payments. I can't sign into my account. The verification code won't send to my email 

33 REPLIES 33

esjliv
Mayor / Maire

Do you have your account PIN @KeeganM1 ? You can call 611 from your public mobile device/SIM and remove autopay that way.

Handy1
Mayor / Maire

@KeeganM1  Try again incognito mode private mode there’s cache issues or even another device or lap top , also if you plan to port your number from pm that will automatically close your account otherwise you can get support to remove your credit card from the account immediately 

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pmbc
Deputy Mayor / Adjoint au Maire

@KeeganM1  Is your PM account still active?  Can you select the SMS option for 2FA to send the verification code to your phone?

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