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Jaewook2
Great Neighbour / Super Voisin

I have paid for blackfriday plan subscribe but not yet ported in.

I’d like to cancel the subscribe and refund also.

4 REPLIES 4

BKNS27
Mayor / Maire

@Jaewook2 

If the porting is not completed and your old SIM still works then you haven’t subscribed or paid for a plan so you weren’t charged.

@Jaewook2 

since you already paid...why not tetst drive PM for 30 days ? You can always port away later on. Whatcha got to lose !  😎

added...you don't even need to port existing number in to PM...you can take a temporary number to start...then if you like PM, port in to PM with old number.

Chalupa_Batman
Mayor / Maire

Hello @Jaewook2 

Was there something wrong? Did you have an troubles that we may be able to help with? 

hTideGnow
Mayor / Maire

HI @Jaewook2 

PM is prepaid provider and usually do not provide refund.  If you have not used the service yet, maybe you have a chance.  please submit a ticket with CS Agent here and try to work with them
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

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