Cancel my plan with PM

[Michael0420]

Hi there,

I applied the plan online since early of July but haven’t received any SIM card yet.

now I don’t want to join PM plan anymore.

how do I request a refund and I didn’t activate my services plan yet due to no SIM a card received.

i don’t want to go to buy it from Telus shop or Amazon. I just want to cancel the plan and have it refund.

[hTideGnow · Accepted solution]

HI @Michael0420 

you can message support and ask for the refund, as well as ask where the sim card is 🙂

Message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437