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Paola3
Great Neighbour / Super Voisin

I wanted to cancel my subscription today but it renewed before I could cancel - can I get a refund ? Thank-you

3 REPLIES 3

NDesai
Oracle
Oracle

@Paola3 Unfortunately, you can't get a refund since PM is a prepaid service. You also need to have your subscription active if you will be porting out your number. I suggest to stick with PM for another month since you already paid. 

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hairbag1
Mayor / Maire

@Paola3 

don't cancel if you wanna port your number to new provider.

hTideGnow
Mayor / Maire

sorry @Paola3 

PM is prepaid carrier and they won't provide refund in such situation for sure

make sure you disable Autopay so it won't renew next month

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