07-30-2025 02:05 PM
I wanted to cancel my subscription today but it renewed before I could cancel - can I get a refund ? Thank-you
07-30-2025 02:35 PM
@Paola3 Unfortunately, you can't get a refund since PM is a prepaid service. You also need to have your subscription active if you will be porting out your number. I suggest to stick with PM for another month since you already paid.
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07-30-2025 02:31 PM
don't cancel if you wanna port your number to new provider.
07-30-2025 02:14 PM
sorry @Paola3
PM is prepaid carrier and they won't provide refund in such situation for sure
make sure you disable Autopay so it won't renew next month