I’ve travelled into the US and I’ve paid for the phone plan with data to be able to use service without interruption. I’ve restarted phone a couple times. I can send standard texts and calls. But have no data or iMessage. Ticket submission is not working as usual. Anyone have the link to submit ticket ?
but have been unable to place or receive any phone calls . This is quite serious if we were in an emergency down here. Why no cell service when we are connected to T-Mobile 4gLTE?
Public Mobile is selective in the devices that it allows to use VoLTE. If Public Mobile doesn't allow phone calls on LTE with your device, that aspect of your Public Mobile plan won't work on the T-Mobile network either.
Came into the USA with an expected USA Canada plan using Public Mobiles Partners T-Mobiile or AT&T. Data works just fine by switching on roaming, but have been unable to place or receive any phone calls . This is quite serious if we were in an emergency down here. Why no cell service when we are connected to T-Mobile 4gLTE?
