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Can’t text $15.00 plan

Supermom
Great Neighbour / Super Voisin

Purchased your sim.  Phone is unlocked.  Data and cell # works. Won’t send or receive texts.  iPhone 6s

5 REPLIES 5

GinYVR
Mayor / Maire

@SupermomI would recommend.

Go to Settings:

1.Back up your phone

2.Sign out of your iCloud

3.Go to Messages turn that off.

4.Go to Settings -> General -> Reset (I would recommend Erase all)

5.Restart everything.

6.Try again, if everything is well restore your iPhone.

DL888
Model Citizen / Citoyen Modèle

iMessage may be the culprit. Try to reactivate imessage but disabling it and then re-enabling it again. Also try diabling wifi and see if you can send a txt...make sure you try to send as SMS vs. imessage.

mh1983
Deputy Mayor / Adjoint au Maire

If that doesn't work, you can try to reset network settings.

 

Keep in mind that after doing this, you will have to enter Wi-Fi passwords again, as this resets Wi-Fi settings, as well as VPN, APN and cellular settings.

  • Go to Settings
  • Tap General
  • Next, tap Reset
  • Tap Reset network settings
  • Enter your passcode (if you are using one), and then tap Reset network settings.

mh1983
Deputy Mayor / Adjoint au Maire

Try toggling iMessage?

  • Go to Settings
  • Tap Messages
  • Next, turn off iMessage
  • Wait for a couple of seconds and turn it back on.

Anonymous
Not applicable

@Supermom wrote:

Purchased your sim.  Phone is unlocked.  Data and cell # works. Won’t send or receive texts.  iPhone 6s


Maybe set the texting app to use SMS.

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