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Can't sign in

YadaBrown
Great Neighbour / Super Voisin

My phone plan is on another email and i'm unable to sign into that account to change the phone plan 

1 REPLY 1

hTideGnow
Mayor / Maire

HI @YadaBrown 

 

you will need to open ticket with PM CS agent and have them to change the email address for you

 

at : https://publicmobile.ca/chatbot.

First type Contact CS Agent,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

Need Help? Let's chat.