10-18-2022 07:16 PM
My phone plan is on another email and i'm unable to sign into that account to change the phone plan
Solved! Go to Solution.
10-18-2022 07:18 PM
HI @YadaBrown
you will need to open ticket with PM CS agent and have them to change the email address for you
at : https://publicmobile.ca/chatbot.
First type Contact CS Agent,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent