Can’t set up my e-sim on my new phone.

[Niko_7128]

I have an e-sim and I just bought a new phone. For some reason when I transferred all my data to my new phone the e-sim and all the cellular stuff couldn’t transfer. So I was just wondering how I could transfer it to my new phone?

[LitlLdy]

@Niko_7128 , I am hoping that Public Mobile will eventually have the option to transfer eSIM from one phone to another like other carriers do! Some of us need an eSIM!

[TheSterlinger]

Usually physical SIM cards are better. As @Handy1 stated whenever you have an eSIM you must buy another when you switch phones so keep that in mind.

[Handy1 · Accepted solution]

@Niko_7128  You can’t transfer esim you have to re buy one . So in the new phone download the PM app and go to subscription add on page . Notice bottom of my screen shot “shop SIM card now” tap it and select eSIM and install it that’s it