05-30-2016 11:33 AM - edited 01-04-2022 02:42 PM
My account was reactived yesterday.Now I can't send any text message.Phone call works. Any idea?
thanks.
Solved! Go to Solution.
05-30-2016 04:21 PM
Glad you're up and running, @renforth! Welcome to the Public Mobile community. 🙂
05-30-2016 12:51 PM
Thanks everyone,
It eventually works.
1. PM re-setup my account.
2. reboot the phone, I got a few text messages from PM, the sending still not working.
3.re-plug the sim card one more time. Then it works!
05-30-2016 12:08 PM
Hello @renforth,
I'm sorry about this, this seems a bit odd.
Is it possible for you to send me your Public Mobile phone number via private message?
I will be glad to look into this for you.
Thanks,
Shazia
05-30-2016 11:59 AM
Hi Luddite.
I just did what you said. Still send failed
My plan show "- Unlimited Canada-wide Text". The phone call even data does work.Only text message doesn't work.Not sure what is wrong.
Thanks
05-30-2016 11:52 AM
Two things to try/check:
a) log into your account and confirm the renewal went through correctly and includes texting
b) reboot your phone, toggle airplane mode on/off, or remove sim for few minutes then reinstall.