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Can't send pictures

hunruh72
Great Neighbour / Super Voisin

Somehow can't sens pictures when texting, but can receive. Anybody had the same problem?

4 REPLIES 4

rhbcc
Great Citizen / Super Citoyen

hi - try to do all the tips above what everyone said.

 

also to add to what @gblackma said you can restart but try to do a hard reset on your phone. hope it does the trick.

 

Also what phone do you have????

 

If you are using one of the phones below, then you are able to send pictures. Otherwise, your phone might be unsupported:

Supported models Project Fi works with the following phone models:

  • Pixel 2 (North American and Telestra versions)
  • Pixel 2 XL (North American and Telestra versions)
  • Pixel Model G-2PW4100 (North American version)
  • Pixel XL Model G-2PW2100 (North American version)
  • LG G7 ThinQ (Unlocked North American versions sold by retailers)
  • LG V35 ThinQ (Unlocked North American versions sold by retailers)
  • Moto G6 (Unlocked North American versions sold by retailers)
  • Android One Moto X4 (North American versions)
  • Nexus 5X Model LGH790 (North American version)
  • Nexus 6P Model H1511 (North American version)
  • Nexus 6 Model XT1103 (North American version)

 

For iPhone or Android:

1) make sure to restart or hard reset device

2) data or wifi is on

3) check your device settings

 

Hope I helped a lil. Cheers!

popping
Retired Oracle / Oracle Retraité

@hunruh72 wrote:

Somehow can't sens pictures when texting, but can receive. Anybody had the same problem?


Since you can receive picture MMS, your APN settings are correct.

If you are using an iPhone iMessage app, you can send and receive pictures with you friends using iPhone iMessage app.  But you will not be able to send and receive picture MMS from your friends using Android friends.  You need to enable the sending SMS/MMS message on your iMessage settings before you can send and receive SMS/MMS message from your Android friend.

 

geopublic
Mayor / Maire

@hunruh72 wrote:

Somehow can't sens pictures when texting, but can receive. Anybody had the same problem?


@hunruh72  Do you have an iPhone or Android device?

gblackma
Mayor / Maire

@hunruh72 try force closing your text app and restart your phone. If this fails, do a network reset and restart your phone if it doesn't automatically do so.  If this doesnt work, what's the make and model of your phone? And is this all picture texts or particular ones? Thanks. Stay safe. 

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