Can’t send phone calls

[Steve3931]

Hi Everyone,

We have 2 numbers on our account. I just updated our credit card info but now only one number can receive and send calls. Any help in contacting customer service would be most appreciated.

steve

[Handy1]

@Steve3931  

private message   To CS_Agents by clicking here.

[Steve3931]

Thanks the link sent me to the private message page but no place to write or send the message? Any suggestions?

[DDM69]

@Steve3931 

Each number must have a separate account and email address.  You cannot have 2 numbers on one account.

You can use the same credit card to pay for multiple accounts.

[Handy1]

@Steve3931  Here’s how to get to support 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

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