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Can’t receive texts from non iPhone users

PamMunc
Great Neighbour / Super Voisin

I recently just got public mobile and I can’t receive texts from non iPhone users My number was transferred over 

2 REPLIES 2

softech
Oracle
Oracle

@PamMunc if you can receive incoming calls, then this is an iPhone setup issue and not something PM support can help, so opening ticket with them won't get you a solution

First, you need need make sure you can receive incoming calls , try calling yourself from landline and different mobile providers

if you can receive all incoming calls, then Make Sure MMS and GroupMake Sure MMS and Group Messaging Are Enabled Messaging Are Enabled on your iPhone settings 

Handy1
Mayor / Maire

@PamMunc  

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1711015834210.jpeg

 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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