11-26-2019 06:00 PM - edited 01-05-2022 08:09 AM
I have a lg v30 with public mobile for 3 years. I was able to receive picture via mms but now it's not working anymore since an update a couple months ago. The apn is properly set and my account is active. I'm not sure what to do next...
11-26-2019 06:38 PM
@Just123 wrote:I have a lg v30 with public mobile for 3 years. I was able to receive picture via mms but now it's not working anymore since an update a couple months ago. The apn is properly set and my account is active. I'm not sure what to do next...
Are you using a third-party texting app? There are quite a few articles from last year about this issue
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-26-2019 06:05 PM
@Just123Swap your SIM card into another known working phone to make sure it is a Public Mobile issue.
11-26-2019 06:04 PM
Yes and yes
11-26-2019 06:03 PM
@Just123Make sure data has been enabled and you have checked via selfserve that you have unlimited Messaging with your plan?