Can't receive phone calls but I can make a phone call and send receive message

[sabrinagcz]

I ported in my number to PM over 36 hours. Except I can not receive any phone call, everything seems fine. Please help!

[Mary_M · Accepted solution]

Hey @sabrinagcz

Sorry to hear about this !

It sounds like the port failed, can you please send me your phone number and your old service provider's account # by private message ? I'll have to resubmit it for you and it will get fixed in no time 🙂

Thank you,

Mary