Can't receive or make a call

[Bilalq]

I switched from Bell to PM. I ported my phone number to PM too, but I do not know what happened. It has been more than 3 days; neither can I make a phone call nor receive one.

When I make a phone call to this number, it always goes to call forwarding. I am using an iPhone 13. In iPhone settings, Call Forwarding keeps turning in circles. I do not know what to do.

Thanks.

[softech]

@Bilalq 

the account wasn't properly provisioned. Support need to re-provision the account for you.  Please engage them by private message: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

[Handy1]

@Bilalq  If you can’t even make outbound calls then it sounds like account set up issues and only support can help you . Assuming your bell sim no longer works ? If that’s the case please 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage