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Can't receive 6 digits code one transferred number.

Tayyabamalik79
Great Neighbour / Super Voisin

Hi. I just transferred my numbers from Telus to Public. On my final stage the 6 digits code was sent to transferred numbers which required activation. In result I'm unable to complete the process to activate the account. I don't see any alternate option which alow me to receive this code on email or other number provided. I'm stuck. Your help will be greatly appreciated. Regards 

2 REPLIES 2

softech
Oracle
Oracle

@Tayyabamalik79 as the port is still in progress, the number would have sent to your Telus sim card.  Please insert the Telus sim back and check 

 

hairbag1
Mayor / Maire

@Tayyabamalik79 

as you don't have an account yet, you can use this link to message Customer Support for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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