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Can’t login

JolineM
Great Neighbour / Super Voisin

I’m new as of today. My account was registered and when I tried to transfer my number I received a text telling me there was a problem and someone would be in touch soon - that was 2.5 hours ago. 

now when I try to log into my account either through the app or website, I can use my username and password, get to the screen to verify my device (which I have done. O less than 20 times today) and then it just kicks me back to the main login screen with no reason for not logging me in. 

How can I get help when I have no way to login?

1 REPLY 1

Phil_Adelphus
Mayor / Maire

@JolineM   Send a private message to customer service using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at the envelope icon top right or click on your avatar for Messages.  

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