07-27-2024 05:23 PM
Hello,
Can someone help? I cannot login through the app or browser on my iphone XR. I keep getting a blank screen on eversafe.id.telus.com
07-27-2024 06:03 PM
Clear the cache of the app if you can. Or uninstall it and reinstall it.
07-27-2024 06:00 PM
enable location on the public mobile app settings and give it a try
07-27-2024 05:57 PM
Works in incognito mode browser but app doesn’t work because it’s not in incognito mode. Any other solution for the app?
07-27-2024 05:40 PM
Hey @Musbah50
If you are currently on your PC, wait 1 hour as you may have entered your limit attempts, then open the browser settings, clear the Cache and then close and restart your browser. Then try again.
07-27-2024 05:27 PM
@Musbah50 , try using incognito mode on your browser or delete app data to see if that helps.