@johnsakell wrote:
I can't seem to log in, and when I try to reset my password with my email, I get a login error. Can someone help me out?
@johnsakell - have you ever created a self serve account before? If not, you can register for one here: https://selfserve.publicmobile.ca/self-registration/
Or, are you currently in a nonpay/suspended status...and if so how long?
Note that, after 90 days of suspended/non-payment status, your account will be permanently deactivated, which means you will:
1 - Lose access to your phone number (and Self Serve account), any rewards or Available Funds balance that was in your account at time of suspension, and won’t be able to transfer the phone number to a new provider in the future.
2 - Need a new Public Mobile SIM card if you decide to activate a new Public Mobile account.
Otherwise see other's posts, or contact CSA for assistance.
See help articles for CSA contacts: https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
