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Can't log in to account. Can't activate new sim.

EyeDunno
Great Neighbour / Super Voisin

It all started well. Logged in, and started the steps to transfer my number to Public. Then the app stopped responding. Tried to log in again, forbidden a1 message. Tried logging in with PC, forbidden and 404 error messages. I have reinstalled the app, cleared cookies etc. still no success. Starting to have regrets. Made a new community account so I could at least send this plea for help. Can someone provide a solution? Thanks.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @EyeDunno reboot the phone and try login PM app once more

if same, support agent can help.  Message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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