01-26-2026 10:04 AM
Internet worls. Cellphone line does not work. I am still using my old cell line esim. I can't get no answer or talk to anyone
01-26-2026 02:18 PM
@Thierry123
Contact a CS_Agent to help with the porting of your number.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-26-2026 01:24 PM
Yes it<s compatible. There has been a error when transfering the number from old to new carrier.
01-26-2026 10:17 AM
IMEI : 35818414270548
01-26-2026 10:14 AM
What is the make and model of your phone?
It requires VoLTE for calls to work properly. Here is more information:
https://www.publicmobile.ca/en/get-help/articles/volte
Enter the IMEI of your phone to see if it is VoLTE compatible.
