Can’t get in account made a new one ..help ###-###-####

[DunritebuildsNL]

Can’t get in old acc it was hacked so I made a new one and used my same phone number to sign in . Can you transfer it please 

[DunritebuildsNL]

No I signed in with a email and used my public phone number to 2fa

[BKNS27]

@DunritebuildsNL 

You can’t use your number to login. To login to your account, you need your email address and password that you setup during activation. 🎣

You will need to contact an agent to help you login.

[hTideGnow]

hi @DunritebuildsNL 

update your message subject and remove the phone number , we are just customer

you need to submit ticket with agent.  please message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437