Can't get an incoming call

[dalehandy]

I created a new number through you (not a port) and after 2 days incomming calls still don't work. All I get is a message stating that "The phone number is not assigned". I have removed the SIM, restarted the phone, nothing helps. Outgoing calls work and incomming and outgoing texts and data are fine. 

[ShawnC13]

@dalehandy, sorry to hear you are having some issues.  You will need to message a moderator to have this looked after. 

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