01-12-2025 05:33 PM - edited 01-12-2025 05:46 PM
01-12-2025
05:55 PM
- last edited on
01-13-2025
02:05 AM
by
computergeek541
coupla questions....are you a new Public Mobile customer who recently ported your number in to your new account ? If you're a legacy customer, what plan do you subscribe to ?
01-12-2025
05:45 PM
- last edited on
01-13-2025
02:05 AM
by
computergeek541
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-12-2025
05:43 PM
- last edited on
01-13-2025
02:05 AM
by
computergeek541
hi @Skipper3
we are just customers here, so don't post your email here. Go back to your post , click the down arrow on top right and Edit Message and remove the email from the title
and your problem, try reboot phone and reset network settings.
Also, are you in one of those older plan with limited number of outbound minutes? maybe all used up?