No Cellular Options

[alisond1989]

My phone suddenly has no cell service (4 dots at the top) and when I go to try to turn on cellular, I have no cellular options. I have turned phone off/on, toggled airplane mode, etc. to still be without service.  Is the network down? Some help would be great. 

[slusagm]

I have no trouble with the service 

But check if service status here

https://www.telus.com/en/ab/outages

Also, check My Account to confirm if account is active, maybe it is renewal day today but Autopay failed