Can't get an incoming call
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12-31-2017 12:37 PM - edited 01-04-2022 03:12 PM
I created a new number through you (not a port) and after 2 days incomming calls still don't work. All I get is a message stating that "The phone number is not assigned". I have removed the SIM, restarted the phone, nothing helps. Outgoing calls work and incomming and outgoing texts and data are fine.
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12-31-2017 12:44 PM
@dalehandy, sorry to hear you are having some issues. You will need to message a moderator to have this looked after.
- PM Phone Number
- 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
- account number
- date of birth
- complete address listed on account with postal code
- email address on account
- most commonly called numbers
- alternate number listed on the account
- last payment date and amount
- last 4 digits of the credit card
- Detailed explanation
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *