09-06-2019 12:05 PM - edited 01-05-2022 06:54 AM
Hello, I’ve recenetly ought and activated a SIM card, prepaid the service, everything should be ready to go, HOWEVER, nothing is working. Messages pops up: unregistered network. Automatic search for available networks doesn’t ring up anything. What do I do. Thank you!
09-06-2019 07:54 PM
Be sure your phone isn't registered or locked to a different network.
09-06-2019 12:23 PM
Remove the sim card. Reboot your phone and reinsert the sim if you haven't already. Have you logged into self serve to see what your account status is? Did you port a number or choose a new one?