Can't connect to data

[0717]

I am in Mexico, an area served by AT-T, I upgraded to a 60G plan for Mexico, but my phone is not connecting with data? I have tried turning Airport on and off and wi-fi on and off - no luck? What can I do to connect to my data??

[hairbag1]

@0717 

depending on where you are, your data will work on AT&T, Telcel or even Movistar. You won't be hit with any overage or usage fees for using them in Mexico. To call home make sure to dial +1, area  code, number.

[hTideGnow]

hi @0717 

make sure you turn on mobile roaming data 

also better to leave it with 4G or LTE.  Try manually connect to different provider.  AT&T and Telcel

[BKNS27]

@0717 

Try enabling Roaming, rebooting your phone by power off then back on.

If that didn’t work, do a network reset.

[Chalupa_Batman]

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@0717 wrote:

I am in Mexico, an area served by AT-T, I upgraded to a 60G plan for Mexico, but my phone is not connecting with data? I have tried turning Airport on and off and wi-fi on and off - no luck? What can I do to connect to my data??

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Hi @0717 

If you go into your settings, turn on data roaming. Also, while you're in settings, go to network settings and turn off automatic and pick ATT or a local provider and then reboot. On a side note, what phone do you have?