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Can’t change email!

Treymac
Great Neighbour / Super Voisin

Can’t chsnge email, need help to do so. Having a hard time being able to see my self serve menu online when I entered the wrong email, can I get help to change this. 

2 REPLIES 2

will13am
Oracle
Oracle

@Treymac, you can change your 'email' used to login to self serve.  To do that you would have to be able to login to the self serve first.  If you have forgotten that, you will need to message the moderator team as already suggested.  There is another email in the system which is used by Public Mobile to contact you via email.  That email is normally synced to the login email.  For the communication email, the only way to change it is to ask the moderator team to do it. 

PJC
Town Hero / Héro de la Ville

Not sure if you can still change your e-mail but you can try sending a message to the moderators via the below link and explain to them your situation and also include your account details to see if they can help you:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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