Changing subscription
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12-15-2024 11:34 AM
I recently signed up for PM and I see now the plan I subscribed to is $29 rather than the $36 I am paying. I cannot figure out how to change subscriptions as it's not listed when I try to change after logging in? Is this a matter of not being able to downgrade?
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12-15-2024 12:00 PM
I've been a subscriber for 1.5 months. Guess I signed up too early.
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12-15-2024 11:41 AM
how recent? if over 24 hours, then you have to check the plans available to you by going to My Account and click Change Subscription
if still within 24 hours maybe PM can help. try message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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12-15-2024 11:36 AM
Yes you are correct. PM changed the rules for members downgrading their plan. You can’t anymore. You can only upgrade your plan…Unfortunately.