cancel
Showing results for 
Search instead for 
Did you mean: 

Changing subscription

lockgavin
Great Neighbour / Super Voisin

I recently signed up for PM and I see now the plan I subscribed to is $29 rather than the $36 I am paying.  I cannot figure out how to change subscriptions as it's not listed when I try to change after logging in?  Is this a matter of not being able to downgrade?

3 REPLIES 3

lockgavin
Great Neighbour / Super Voisin

I've been a subscriber for 1.5 months.  Guess I signed up too early. 

slusagm
Mayor / Maire

how recent? if over 24 hours, then you have to check the plans available to you by going to My Account and click Change Subscription 

if still within 24 hours maybe PM can help.  try message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@lockgavin 

Yes you are correct. PM changed the rules for members downgrading their plan. You can’t anymore. You can only upgrade your plan…Unfortunately.

Need Help? Let's chat.