Can't call out but I have unlimited minutes on my plan

[Cadebix]

I have an unlimited plan but I can't seem to call out. I tried resetting my network settings rebooting my phone and putting the plus 1 in front of the nunber

[softech]

@JackSmith1 usually within 2 to 4 hours.  But it is late in EST, wait till tomorrow and open another ticket or message them for updates if you still not  hear anything 

[JackSmith1]

We are having the same issue- how long does it take for someone to respond to the ticket??

[Cadebix]

Okay I did that but still no luck

[softech]

@Cadebix 

try to add 1 before the 10 digits number

but there has been some voice problem, you could be one of them.  Please open ticket with support 

1. Please open ticket via Chatbot (requires access to My Account): click this  Chatbot Ticket Link 

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