Can't activate new account on Public Mobile App

[Victoria9468]

I am a new customer and have my new public mobile SIM card. I recently downloaded the app and tried to activate my account on Public Mobile App. When I click the login button a white loading screen comes up and never loads, it shows blank content.

[Neil11]

Had the same issue when I got my SIM card. You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Victoria9468]

try uninstall, reboot and reinstall the app and try again .................. didn't work

never got into the login  page to log in, the page doesn't load...

[softech]

@Victoria9468 

try uninstall, reboot and reinstall the app and try again 

if still fails, create another login using a different email address and it should work