08-25-2025 07:24 PM
Hi
I am unable to access my account details.
could you update on this please
08-26-2025 11:33 AM
Hello @ Siddiqua,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
08-26-2025 11:29 AM
I have escalated your ticket on behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
08-26-2025 11:26 AM
It’s not helping
08-25-2025 07:36 PM
Click on the envelope in the bottom right corner and follow the prompts for help
08-25-2025 07:31 PM
if you cannot login, you will have to ask PM to get the account details for you and help you to login. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage