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Can’t access my account

Siddiqua
Great Neighbour / Super Voisin

Hi 

I am unable to access my account details.

could you update on this please

5 REPLIES 5

CSA_PM
Customer Support Agent

Hello @ Siddiqua,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

@Siddiqua 

I have escalated your ticket on behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Siddiqua
Great Neighbour / Super Voisin

It’s not helping 

porcupine
Model Citizen / Citoyen Modèle

Click on the envelope in the bottom right corner and follow the prompts for help 

slusagm
Mayor / Maire

if you cannot login, you will have to ask PM to get the account details for you and help you to login.  Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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