@JackC wrote:
My account says I am locked out and need to contact PM. How can I get this resolved? My account didn’t autopay and now I can’t access the account to fix.
Did you try too many incorrect passwords and triggered the lock out? You will need a moderator to gain access for you. As long as your card on your account is active you can load thru 611 or if you cannot access 611. For a fee you can use muskbird.com and do an instant top up (may take up to 2 hrs). Hopefully it will activate your account without needing account access. I've never used one but you can get feedback online on whether the instant top ups will reactivate it. In theory it should and it only requires your phone number to top up.
