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Sim Card

Haillley
Great Neighbour / Super Voisin

I lost my sim card traveling  in Europe . What's the procedure to get a new one and attach my account to the new sim?

Thanks

4 REPLIES 4

Haillley
Great Neighbour / Super Voisin

Thanks, that is super easy, ordering one from Amazon now!


@Haillley wrote:

thanks, but after receiving the sim, what do I do?


Super easy. Just log into your account online and then go to this link and change the SIM card number and then place the new SIM in your phone and reboot. One sec, I'll grab the direct link....   here you go. Once you log in, click on this link.

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

Haillley
Great Neighbour / Super Voisin

thanks, but after receiving the sim, what do I do?

Hey @Haillley 

To get a new SIM card the fastest routes are these.

https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.

Amazon - Here you can get it cheaper and maybe a few days wait $4.99

Or if you're phone takes eSIM you can buy one through the app for $5

Need Help? Let's chat.