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Can't Transfer my number

AmandaJohnson
Great Neighbour / Super Voisin

This is ridiculous. I haven't had accessed to people with SMS in 2 days. I have tried everything. Can someone please help me transfer my number. No non iPhones can call or text me. I have tried resetting my phone, taking the SIM in and out. Literally everything has been done. Can someone from PM message me or figure it out. Or I just want to cancel and take the loss at this point. So frustrated 

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@AmandaJohnson   For texting have you checked the iMessage settings in Send and Receive to make sure your phone number is still checked and it's not just email?  For voice calls not being received this can be an incomplete port.  I'm assuming you can call out but just not receive calls?

hairbag1
Mayor / Maire

@AmandaJohnson 

if you have access to a different cellphone, try your sim in that phone to see if it works.

Also, make sure data is turned ON in settings.

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