and they will first go through a message to identify you. They need to be sure that's you behind your message
@Frankpub wrote:can't get past eligibilty screen. PM number is active. Telus number is active. Tried using different browsers and computers, with same results. this is what I see every time:
We were unable to transfer the phone number you entered. Try one of the following options:
- Make sure you entered your number correctly.
- Select a new number.
- Contact the Public Mobile Community for further assistance.
I just wrote in your other message that you need to do it with the moderator ...so now you need to reach the moderator here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain what happened with details. Waiting time is few hours to 2 days. Be patient.
