Can't Log into Self Serve - Another Public Mobile Issue :/

[graham_mcfc]

Had a nightmare getting going on Public Mobile.  Now I can't log into Self Serve.

I keep getting this even if I reset my password! Please Help!!

Generic Error

Oh no!
It looks like something went wrong, but don’t panic.

[WearySky]

Were you ever able to login to self serve at all?  Or is this your first attempt at logging in?  I know that some people with activation problems end up not having their self service account actually created, and have to do so on this page.  Something to try, if you've never been able to login.

[BLH]

What? You don't have to pat your head and rub your tummy at the same time?

Isn't it time to fix the computer programs that take care of this stuff?

[Raven_Jet]

Let's just say from experience.

[Shutdown]

Why would going french help?

[Raven_Jet]

Try everything mimmo has mentioned, it pretty much covers everything before contacting a mod.

[mimmo]

try the following:

• change to french language.
• different browser
• incognito mode
• clear cache /cookies
• wait several hours.